tech support for HP Pocket PC 2215

  • I know I could probably find this on Microsoft' or HP's help site, but so far no luck... My wife and I share the computer... when we switch users from me to her on Windows XP and then later switch back again, the computer won't pick up the connection of my Pocket PC cradle (USB cable) and the computer. then when i tell it to re-connect, it searches the ports nad tells me it still can't find a connection. The only way to fix this is by unplugging the USB cable from the back of the computerr... waiting a few seconds and pluggging it back in and then it fixes itself. How can I fix this problem? Thanks in advance.


  • ceknox1... I don't know that this will be any simpler than unplugging and re-plugging the cable, but you might see if your USB device is listed under Device Manager: Go to Start -> Settings -> Control Panel -> System Properties, and click on the Hardware Tab and then on the Device Manager button. If the device is listed, you could try right clicking, disabling and then re-enabling it. If it's not listed, and normally is, you could go to the menu at the top and click on Action -> 'Scan for Hardware changes', and see if that causes it to show up. Or, it may be that the device will be listed under the 'Power' tab when you right-click on 'USB Root Hub' in the Device Manager Window and select 'Properties'. If it's not listed, try clicking the 'Refresh' button on that page and see if it shows up under 'Devices on this hub' (I'm assuming your Operating System is Windows 2000 or XP). If none of that helps, you could try right clicking the 'USB Root Hub' in Device Manager and disabling and then re-enabling it. Then see if it shows up on the 'Power' tab, as above. Let me know if this helps. sublime1-ga







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    13 March 2010 | cameltoepants.com | edit