Computer Problem

  • Often when i go onto the internet, after logging off, the status bar for that page remains and i cannot access any more internet sites. It is as though the program is still runnung. Why should this be and can you tell me how to stop it ? I have no problems with any other matters - i.e other windows close with no problem (word, excel, pdf)


  • What operating system and browser are you using?


  • I am using Windows 98. What do you mean by browser?


  • Good Day broclear-ga, This behaviour is normal. Your web browser (examples of a web browser are Internet Explorer, Netscape, Opera, Mozilla, etc; these are the programs that allow you to surf through websites) receives information from your Internet connection. It does that by sending a request, and loading the information that is sent as a result of the request. Once the information is loaded into the web browser, your Internet connection is "not required", until you click on another link which would send a new request for another web page. Imagine loading a file into word: once you open the file from a floppy disk or your hard drive, you do not need the file anymore. You can save the loaded file to a whole new location, change it, print it, and much, much more. Loading a website from the Internet is very much the same way. Once you load it to the web browser, you don't need the "file" anymore, and can disconnect from the Internet if you wish. The file will stay loaded in your web browser, just as our example Word file. The contents of the requested page/file are now in the computers memory. There are websites that do require a continued feed from the Internet. Websites with live content or functions, which require to be continually processed on the web host’s side, will cause an error when you disconnect from the Internet. The error might come in the form of a popup box notifying you of a lost Internet Connection problem, or might simply manifest itself by a clear browser window. What does this all mean? Well, your suspicion that the "program is still running" is 100% accurate: Your web browser is a separate program from your Internet Connection software, and shutting down the Internet Connection software does not shut down the web browser. The program is still running. This might seem a little confusing, due to the fact that if you do not have 24/7 Internet connection, chances are that all you have to do to get surfing on the web is start up Internet Explorer or another web browser. This will probably automatically start up your Internet connection software. As a result, this all may look like just one program doing everything, while in reality there are two programs working with each other. When you start the web browser, the web browser assumes that you probably will want to access the Internet and to make your life easier, the web browser starts up your Internet connection software. The Internet Connection software does not have the ability to shut down software. While Internet Explorer or any Internet application can start the Internet Connection software, the Internet Connection software cannot shut down any software that may require the Internet. The reason is that there is really only "one way" for dialup software to connect to the Internet, thus making it easy for many programs to access the Internet Connection software. On the other hand there are many, many programs that use the Internet, and the Internet Connection software could not possibly know how to terminate all of them. This job is left to the user. As a result, only one step is needed to get surfing, and two steps are required to shut down the software required to browse the Internet. Why is the Internet connection software not part of the web browser? The main reason can be attributed to the fact that there is more to the Internet then just surfing the web. If the web browser had the Internet Connection integrated into it, what would happen when you just want to access your E-mail, or sign onto Yahoo Messenger, or some other Internet based software? Would you need to disconnect with your browser, and user another dialup program? Whatever the way out, things would get messy. So, we use an Internet Connection software package, connect to the Internet, and then we can decide what we want to do: check E-mail, surf the web, check out the Usenet message groups, connect to a favourite messaging software, upload a website to the Internet, and much more. As you might have guessed, the answer to your question on "how to stop it?" simply involves separately closing the web browser after you close down your Internet Connection software. I hope I have answered all your questions. If not, please do not hesitate to ask for a clarification before rating my answer. I will be glad to assist you in further explaining the matter at hand in a timely manner. Thank you for choosing Google Answers. Regards, slawek-ga


  • Many thanks for your answer, can you consider the following which may help;- 1) I do have a permanent "broadband" connection 2) When the problem occurs the internet is, in affect "frozen" i.e. i cannot access another web page - significantly (or not. This ALWAYS happens if i have been "frozen" after using a "favourites" page and try to go to another "favourites" 3) I norder to be able to access the internet again, i have to restart my computer 4) When the problem occurs, usually if i put my pointer over the "bar" it turns to the busy sign Can anything be done?


  • Good Day broclear-ga, It sounds like there might be a couple of factors. Do you know if there was any software installed with your broadband? Any CDs/Disks that came with the modem? When you say "broadband", do you mean Cable Internet, DSL (enhanced phone line), or some other form of high speed? Also, is there any reason why you logoff? Most high-speed connections are designed to be on 24/7, and don't respond very well to disconnects. I have found this problem both with DSL and Cable (I have done about 1300 cable, and about 200 DSL installs). Once I know more about how you connect to the Internet, I will be able to give you more specific details, beyond the "stay online" suggestion. Please make sure you make use of a firewall when using your high speed Internet. You can get a free firewall from www.zonealarm.com (it takes a little looking, but they do have a free version; make sure that any questions that are during your search for the free version at www.zonealarm.com are answered that your needs are "basic"... otherwise you will be taken to the PRO version of ZoneAlarm. The PRO version is not free.) Let me know if you need help finding the free version. I look forward to receiving more information from you on the type of "broadband" connection you make use of. Regards, slawek-ga







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    8 January 2009 | cameltoepants.com | edit